Wednesday, July 14, 2010
Reason # 2 - Built to last
One of the things that most service companies fear is selling equipment that is so cheap that they don't last and you loose a valuable customer because of it. Some years ago Pioneer started doing business with a large chicken processing company in Arkansas and they had another brand of hydraulic scale that was less than 10 years old. The hydraulic cells were in excellent condition but the design of the scale deck was so poorly constructed that the area where the load cells were located had started to decay and rust. This eventually forced the customer to replace the scale because it would not weigh their trucks accurately. We encourage all of our customers to visit the Cardinal factory in Webb City, Mo to see first hand a scale deck being constructed upside down. It is an impressive site watching the robots welding the steel which is mounted on a giant skid or template to insure that it is welded to prescise tolerances. It is easy to see why each hydraulic scale that Cardinal manufactures will be around long after I retire and will more than likely last a generation beyond that. We also have never lost an order after a customer has seen their scale being built. Built to Last!
Tuesday, July 13, 2010
Reason # 1 - Lifetime Warranty on Load Cells
The Cardinal Guardian Truck Scale comes with hydraulic load cells which carry a complete lifetime warranty which is not prorated. This is unheard of in the truck scale industry. This coveres anything that can be imagined that would happen to a load cell. The load cells are constructed of stainless steel and have no wear parts that would need to be replaced as they age.
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